Leadership & Capacity Development training in Nigeria
Operations Management: Forecasting & Capacity Planning
Plan, manage and improve business operations through demand forecasting, resource planning and capacity control.
- Formats
- Classroom · Virtual · Online · Corporate
- Price
- ₦250,000 per participant
- Duration
- 5 days (classroom)
Operations Management: Forecasting & Capacity Planning at a glance
Operations Management: Forecasting & Capacity Planning is a 5 day leadership and capacity development course run by Upscale Learning & Development Ltd in Port Harcourt, Lagos and Abuja, and live online for learners across Nigeria and Africa. The fee is ₦250,000 per participant. Participants receive a certificate of completion. The next public class starts on 17 Dec 2026.
Course Overview
This practical course helps participants understand how to plan, manage and improve business operations. It focuses on forecasting demand, planning resources and managing operational capacity to improve productivity, efficiency and service delivery.
Course Curriculum
This programme runs over five intensive training days.
Day 1: Fundamentals of Operations Management
- Understanding operations management
- Operations strategy and business goals
- Key operational processes
- Productivity and efficiency
Day 2: Demand Forecasting
- Understanding business demand
- Forecasting principles
- Qualitative and quantitative forecasting
- Forecasting challenges and errors
Day 3: Capacity Planning
- Understanding operational capacity
- Resource requirements
- Capacity measurement
- Identifying capacity gaps and bottlenecks
Day 4: Resource & Productivity Management
- Workforce and resource planning
- Resource utilisation
- Improving productivity
- Managing operational constraints
Day 5: Practical Operations Management
- Developing an operational plan
- Forecasting and capacity planning exercises
- Performance monitoring
- Practical case studies
Course Objectives
At the end of the training, participants will be able to:
- 1Understand key principles of operations management
- 2Apply basic demand forecasting techniques
- 3Plan resources based on business demand
- 4Manage operational capacity effectively
- 5Identify bottlenecks and improve productivity
- 6Support better operational decision making
Who Should Attend
- Operations professionals
- Managers and supervisors
- Team leaders
- Project professionals
- HR and resource planning professionals
- Business owners and entrepreneurs
- Graduates and young professionals
Course Features
- Duration
- 5 days (classroom)
- Training Options
- Classroom | Virtual | Online | Corporate (in house)
- Course Fee
- ₦250,000 per participant
- Certificate
- Certificate of Completion
- Training Method
- Facilitator led interactive workshops with group activities, role plays and case studies.
- Location
- Lagos, Port Harcourt, Abuja / Virtual & Online
- Next Training Date
- 2026-12-17
Course Benefits
- Demand forecasting you can use across the business
- Practical capacity measurement and gap analysis
- Skills for raising utilisation and throughput
- An operational plan you build during the course
Why choose Upscale Learning
Every programme is delivered by practising auditors and engineers who have run the systems they teach. Training is practical, mapped to the standard or role competence, and grounded in Nigerian operating reality, so you leave with a capability you can apply, and a certificate your employer and clients recognise.
Need this training for your team?
We deliver this programme as a private cohort (at your site, virtually, or in our classrooms) tailored to your processes.
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Compare every course and fee on the course fees page, or see training in Port Harcourt, Lagos, Abuja and online across Africa.
Ready to develop your skills?
Secure your place on the next cohort or talk to us about a private team programme.