Leadership & Capacity Development training in Nigeria
Applied Emotional Intelligence
Communicate better, build stronger relationships and manage yourself and others with emotional intelligence.
- Formats
- Classroom · Virtual · Online · Corporate
- Price
- ₦250,000 per participant
- Duration
- 5 days (classroom)
Applied Emotional Intelligence at a glance
Applied Emotional Intelligence is a 5 day leadership and capacity development course run by Upscale Learning & Development Ltd in Port Harcourt, Lagos and Abuja, and live online for learners across Nigeria and Africa. The fee is ₦250,000 per participant. Participants receive a certificate of completion. The next public class starts on 4 Dec 2026.
Course Overview
This practical course helps participants develop the emotional intelligence skills needed to communicate better, build stronger workplace relationships and manage themselves and others more effectively.
Course Curriculum
This programme runs over five intensive training days.
Day 1: Understanding Emotional Intelligence
- Introduction to emotional intelligence
- The five key areas of emotional intelligence
- Self awareness and personal effectiveness
- Understanding emotions at work
Day 2: Self Management
- Managing emotions
- Building emotional resilience
- Managing stress and pressure
- Developing a positive mindset
Day 3: Communication & Relationships
- Effective workplace communication
- Active listening
- Empathy and understanding others
- Building trust and relationships
Day 4: Emotional Intelligence & Leadership
- Emotional intelligence in leadership
- Managing difficult conversations
- Conflict management
- Influencing and motivating others
Day 5: Applying Emotional Intelligence
- Emotional intelligence in everyday work
- Managing workplace challenges
- Personal development planning
- Practical exercises and case studies
Course Objectives
At the end of the training, participants will be able to:
- 1Understand emotional intelligence and its importance at work
- 2Improve self awareness and self management
- 3Communicate more effectively
- 4Build stronger professional relationships
- 5Manage emotions and workplace pressure
- 6Handle difficult situations and conflicts better
Who Should Attend
- Managers and supervisors
- Team leaders
- HR professionals
- Business owners
- Entrepreneurs
- Project and operations professionals
- Professionals seeking personal and career development
Course Features
- Duration
- 5 days (classroom)
- Training Options
- Classroom | Virtual | Online | Corporate (in house)
- Course Fee
- ₦250,000 per participant
- Certificate
- Certificate of Completion
- Training Method
- Facilitator led interactive workshops with group activities, role plays and case studies.
- Location
- Lagos, Port Harcourt, Abuja / Virtual & Online
- Next Training Date
- 2026-12-04
Course Benefits
- Greater self awareness and emotional self control
- Active listening and empathy skills you use daily
- Confidence in difficult conversations
- Calmer handling of pressure and conflict
Why choose Upscale Learning
Every programme is delivered by practising auditors and engineers who have run the systems they teach. Training is practical, mapped to the standard or role competence, and grounded in Nigerian operating reality, so you leave with a capability you can apply, and a certificate your employer and clients recognise.
Need this training for your team?
We deliver this programme as a private cohort (at your site, virtually, or in our classrooms) tailored to your processes.
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Compare every course and fee on the course fees page, or see training in Port Harcourt, Lagos, Abuja and online across Africa.
Ready to develop your skills?
Secure your place on the next cohort or talk to us about a private team programme.